Shipping Error Messages / Trouble Checking Out?
Are you having difficulties checking out?
If you receive an error message that said:
"Sorry, we do not ship to this destination."
or
"Your cart has been updated and the items you added can’t be shipped to your address. Remove the items to complete your order."
This DOES NOT mean we don't ship to your location. It simply means we're unable to get a shipping rate for your address at this time. Please try again in a few minutes. Our shipping rates provider is experiencing technical issues. We are aware of these issues and working on fixing them. For now, please simply try again in a while.
We're currently shipping to nearly every country in the world with a few exceptions. Please refresh your page and try to checkout again. If it still doesn't work, please email us at help@omgjapan.com for assistance.
