Why is the app not working properly on my Android-run device?
Android users seem to encounter issues with the app cache and data preventing the app from running properly.
General Guidance
We recommend the following :
- Navigate to Settings > Apps
- Select the JGR App
- Click Clear Cache and Clear Data
- Uninstall and reinstall the app
- Restore purchases should now work
If the steps described above are unclear, you can find a guide here : https://www.androidcentral.com/how-and-when-clear-app-cache-or-data-android
Still not working?
Contact us at help@omgjapan.com for further assistance.
