What does my tracking status mean ?
Here are the different tracking status that can appear on your tracking page for your package.
||We shipped your package.|
|Arrival at outward office of exchange||Your package has arrived at the international post office in Tokyo.|
|Dispatch from outward office of exchange||Your package left Japan.|
|Arrival at inward office of exchange||Your package arrived in your country.|
Item presented to import Customs
||Your package is being handled by the customs.|
Item returned from import Customs
The customs have processed your package.
Departure from inward office of exchange
||Your package left the customs and handling is transferred to postal services.|
|Processing at delivery Post Office||Your package is being handled by postal services.|
Item out for physical delivery
||Your package is being delivered.|
||Your package cannot be delivered and requires an action from you; we recommend contacting your local post office as soon as possible.|