Please contact us at help@omgjapan.com if you wish to cancel your order. Please see Terms and Conditions.
Privacy Policy White Rabbit Press built the Japanese Graded Readers app as a Commercial app. This SERVICE is provided by White Rabbit Press and is intended for use as is. This page is used to inform…
Android users seem to encounter issues with the app cache and data preventing the app from running properly. General Guidance. We recommend the following : Navigate to Settings > Apps. Select the JGR…
This FREE audio pronunciation guide contains all the reading for the kana characters. An audio companion with all the readings for the vocabulary is sold separately: http://shop.whiterabbitjapan.com/…
We strive to reply to all emails and contact by customers within 24 hours of a business day. If you have not heard from us in 72 hours of a business day, please send a follow up contact in case your…
Office visits by appointment only please.. Company: WHITE RABBIT VENTURES President: THOMAS MAXWELL HODGES 〒221-0013 神奈川県横浜市神奈川区新子安1-2-4 ビジネスセンター4階 221-0013 Kanagawa, Yokohama, Kanagawa Ward, Shinkoy…
Our office is open Monday to Friday from 9 am - 6 pm Japanese local time. We are not open on weekends or Japanese National Holidays.
Which shipping is right for me? There are a number of ways to ship your package so that it arrives in your hands safely. Choose your method depending on needs. FedEx The fastest and reliable way to s…
Sometimes an order needs some more time to arrive than the averages listed on our website. The estimates provided are based on the general delivery time and are different for all countries. It is qui…
Privacy Policy. White Rabbit Ventures, LLC. built the Japanese Graded Readers app as a Commercial app. This SERVICE is provided by White Rabbit Ventures, LLC. and is intended for use as is. This page…
Rarely, a package can be damaged due to mishandling during delivery. The shipping methods we offer usually include some insurance (with varying amounts depending on the shipping methods). How to proc…
OMG Japan is located in Yokohama, Japan; however, we do not have a physical store that customers can visit. If you are in Japan and wish to purchase something from our store, we will send it to you v…
We are unable to ship to APO addresses using FedEx and DHL delivery services. However, we do offer shipping to certain APO addresses through Japan Post (EMS, Airmail, Small Packet Airmail, Economy Ai…
Due to Japan Post, Federal and International Regulations OMG Japan is unable to ship the following items: Explosives Fireworks Firecrackers Flares Ammunition High pressure gas Fire extinguishers Aqua…
Shipping length for international delivery will depend on the method you choose at checkout. DHL Express usually takes 3-6 business days. FedEx International Priority usually takes 3-7 business days.…
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